General Terms of Use for this Website

Who are We

This Website is owned and operated by viaTralala Ltd. The Content of the System is provided by viaTralala Ltd. and/or our partners and/or our associates and/or registered users of the System. The Products and Services published via the System are offered directly by Tour Guides and/or Tourist Agencies and/or Tour Operators and/or other Providers. viaTralala Ltd. itself does not offer or provide any of the Products and Services published on the Website. We only act as an intermediary supplying our registered Providers with marketing and technology tools to promote and sell their Products and Services. We perform quality and security checks on Providers during membership application process. However, we are not and cannot be held liable for any of their offers and/or actions and/or any information provided and/or in any other way accessed through the Website.


Any use of this Website is subject to this General Terms of Use accompanied by our Privacy Policy, and for registered users, our General Terms and Conditions. Unregistered Users (Visitors) may use this Website if they accept this General Terms of Use and have read and understood our Privacy Policy. Visitors to this Website can browse through Products and Services offered on the Website but have to register in order to be able to take full advantage of the functionalities offered on this Website like booking Products and Services, etc. If you continue to use this Website it is assumed that you have read and understood our General Terms of Use and Privacy Policy and agree to be bound by them.

Please Note that when you visit our Website or send e-mails to us, you are communicating electronically. We will also communicate with you by e-mail. You agree that all notices, agreements, disclosures and other communications that we provide to you electronically satisfy any requirement that such communications be in writing.

Products and Services offered on the Website

We are not the Provider for any of the Products and Services offered through this Website. All the information found on this Website is for general informational purposes and does not represent an offer binding to us. Registered Users and Providers can get into a binding agreement with Providers provided that booking request was sent and accepted by Providers with a booking confirmation email using proper communication channels within this Website and subject to our General Terms and Conditions, the Provider’s own terms and conditions and our Privacy Policy.

Permitted Use

No part of this Website may be reproduced in any form without our prior consent, other than temporarily in the course of using our service or to keep a record of a transaction entered into using our service. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, sell or in any other way use any material, information, products or services contained or featured on this Website.

You may operate a link to our Website provided you obtain our prior written consent to do so. Where we give you our consent, you must ensure that the linking is fair and legal and does not damage our reputation or take advantage of it, as determined by us. You must not operate a link to this Website in such a way as to suggest or imply any form of association, approval or endorsement by us. We reserve the right to require you to immediately remove any link to this Website at any time and we may withdraw any linking permission at any time.

Intellectual Property Rights

All content of this Website (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software) is our exclusive property or that of our content suppliers and Providers, and is, unless specifically stated otherwise, protected by copyright or similar ownership rights. It is published by Us and may not be reproduced other than by downloading and viewing on a single computer and/or printing a single hard copy, for private purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written consent. All rights are reserved.

All rights in this Website are owned by Us.


We are an English registered company and are governed exclusively by the applicable laws of England and Wales. No warranties and/or representations of any kind, express or implied, are given as to the compliance of this Website with the laws of any other country.

We shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with this Website.

The information contained on this website may contain technical inaccuracies and typographical and other errors. The information on these pages may be updated from time to time and may at times be out of date. If any price or other information is obviously incorrect, we will not be bound by it. You must ensure you check all details of the chosen arrangements (including the price) with us at the time of booking.

Occasionally, Users are permitted to upload traveller reviews, blogs and recommendations on to the Website. Such reviews and blogs are the personal opinions of the author of said content and not ours. We take no responsibility and accept no liability in relation to these reviews, blogs, recommendations or other similar content on the website, or any resulting acts, omissions or losses incurred.

This Website may contain links to other websites. Except where they belong to Us, such other websites are not under our control or maintained by us. We are not responsible for the content of such websites. We provide these links for your convenience only but do not monitor or endorse the material on them. We cannot accept any liability in relation to any such other websites or in relation to any material or information appearing on them or which you may otherwise come across after leaving our site by way of a hypertext link or any other means.

This Website or any part of it (or any websites that are linked to this Website) may not be compatible with your browser or computer configuration and we make no warranty that it is. We make no warranty that your access to our website will be uninterrupted, timely or error free. It is your responsibility to ensure you carry out sufficient checks (including virus checks) to satisfy your particular requirements.Although we are constantly checking contents found on this Website in order to provide you with the latest and most relevant information, we DO NOT give any explicit or implied warranties regarding to the accuracy, completeness, recentness, relevance, use for any purpose or otherwise (including but not limited to any information provided by third parties).

Although we are constantly checking contents found on this Website in order to provide you with the latest and most relevant information, we DO NOT give any explicit or implied warranties regarding to the accuracy, completeness, recentness, relevance, use for any purpose or otherwise (including but not limited to any information provided by third parties).

We reserve the right to add or remove any information and/or functionalities on this Website at our sole discretion and at any time we see fit, without any prior written notification. We also reserve the right to deny access to this Website or some parts of it to Visitors or to require certain conditions to be met for such access.

We also DO NOT give any explicit or implied warranties relating to the availability of this Website, it being free of viruses and any other defects, the infrastructure that it runs on is free of viruses, any harmful software or defects.

We also CANNOT and DO NOT give any warranties relating to the information found on this Website not being altered through technical defects or by unauthorized third parties.

Limitation of liability

We exclude our liability that of our agents and independent contractors, our and their employees for any damages relating to you accessing (or not being able to access) this Website, or to any errors or omissions, or other results obtained from the use of this Website, irrelevant of the legal basis for such liabilities, with exception for damages caused wilfully or through gross negligence, and only to the extent permitted by applicable law.

Amendments to this General Terms of Use

We reserve the right to make Amendments to this Terms of Use at our sole discretion and at any time. Any new Amendments come in effect on the day we publish them on the Website. We recommend you to regularly check this General Terms of Use to be up to date with the latest version of our General Terms of Use. Continuing with use of Our Website after any new Amendments were published will be considered as your consent and acceptance of those amendments and General Terms and Conditions.

Applicable law and jurisdiction

For any disputes arising from or in connection with this General Terms of Use shall be constituted and governed by English Law and shall be subject to the exclusive jurisdiction of the Courts of England.

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