This document is describing what kind of information We might collect from You, how We process and store it and what are Your rights and obligations concerning Personal Information You provide to Us at the time of Your registration (either as Provider or Tralaler) and when You use the Website. Where it is not specified otherwise the term ˝You˝ will be used for Tralalers and Providers alike.
When You register Your Tralaler or Provider Account and/or access and/or use this Website and/or services available and provided at this Website, You acknowledge and agree that We may collect and process the following data about You:
In order to analyse and improve the Website and its usability, We may also obtain information about Your general internet usage by means of a cookie file which is usually stored on Your browser or Your computer’s hard drive. Cookies contain information that is transferred to Your computer’s hard drive. They help Us to improve the experience and functionalities of the Website and to deliver a better and more personalized service for Tralalers, Providers and Visitors using the Website.
Any information that You provide to Us is collected and stored on secure servers. We (and/or the third party We have chosen for Payment Processing and/or any other outsourced process) use SSL technology to encrypt all of the payment transactions on the Website. In case where You have chosen (or were the system assigned You) a password which enables You to access Your profile and other parts of the Website, it is solely Your responsibility to keep Your password safe and confidential. We strongly advise that You do not share Your password with any other individual or legal entity.
You should note that the transmission of information through the Internet is not and cannot be absolutely secure. Even though We will take all the necessary and reasonably possible steps to best protect Your personal data, We cannot guarantee the security of Your data transmitted to or from the Website. Therefore any transmission You initiate is at Your own risk. Once We receive Your information, We will implement the use of the latest security measures and procedures in the effort to prevent any unauthorized access.
These are the ways We use information held about You:
ViaTralala is a System designed to enable Providers and Tralalers to connect and share their information with each other in order to make offering and purchasing of Products and Services as easy as possible. Offers posted by Providers, ratings and reviews of Products or Services and their Providers (by Tralalers), the profile information on Products and Services and any other Product and Service related information is visible to all Tralalers, Providers and Visitors of the Website. We allow Tralalers to browse Products and Services offered by Providers and interact with them through the system (i.e.: if a Tralaler has any questions about a certain Product or Service that Tralaler can contact the Provider of that Product or Service through the Website messaging system and ask any questions related to the offered Product or Service). Any Personal (Tralaler or Provider) Information can be edited at any time through Account settings of that profile.
When a Provider posts an offer for his Product and Service, We will display the geographical location of the Product and Service on a map so that Tralalers wanting to book a certain Product or Service can see the general area where that Product or Service is supplied.
Any and all banking and/or payment information that You (as a Provider) input into the System is confidential and for internal use only (collecting and processing payments and forwarding Your Payouts) and any other users (either Providers or Tralalers) cannot see or access it.
Any and all billing information that You (as a Tralaler) input into the System is confidential and for internal use only (collecting monies for Your Confirmed Booking Requests) and any other users (either Providers or Tralalers) cannot see or access it, also We do not record and/or store Your Credit Card Information.
Where applicable We may disclose and/or transfer Your personal information to any member of Our group including Our subsidiaries, Our ultimate holding company and its subsidiaries, in accordance with the UK Companies Act 2006, section 1159.
Your Personal Information may be disclosed to third parties:
It is Your right to ask of Us not to process Your personal data for marketing purposes. Normally We will let You know (before You submit Your data) if We plan to use that data for any marketing purposes or if We intend to disclose Your information to any third party for marketing or any other purpose. You can check appropriate boxes on the forms We use to collect Your data in order to prevent such processing of Your personal data. You can also exercise this right at any time by clicking the Unsubscribe link in the emails We send You or by contacting Us directly at firstname.lastname@example.org.
In accordance with the Data Protection Act of 1998 (˝the Act˝) You are entitled to access any information We hold about You. In order to cover the costs We incur when providing You with details of the information You request, any such request for access may be subject to a £10 administration fee.
Last update: 14 July 2014
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